Our agent, Fina, really helpful and goes beyond her duty in assisting my daughter application to study in Perth, Australia. She is very helpful and responsive, regardless the time and day I contacted her, doesn't matter whether it is within office hour or way beyond office hour.
The process from applying for school, to applying for visa, going very smoothly and the guidance was provided through out the process, so we have never felt lost even once. I would highly recommend you to contact this agency if you are considering to send your kids to study overseas. They represent many schools, especially in UK and AU, so there are lots of options available